Content Import Error History

Data Processing is, among other things, tasked with taking the content developed by the Regulatory Affairs team and loading it into the compliance platform. The process is fairly straightforward:

  • When the content is ready for QA, the first step is to run the import process on the content staging server.
  • The import process reveals a variety of errors, the most common of which are incorrect citations. Since 2020, when we started tracking this metric, there has been an average of 21 errors per import.
  • Data Processing identifies the errors, works with the drafter to resolve them, and catalogs them for reporting purposes. When the content is error-free, it moves out of QA to the release stage.

The process of cataloging the errors allows us to share the charts below.